B2B vertical
B2B 垂直平台
SaaS for a specific industry — clinics, agencies, F&B groups, property managers. Deep workflows, fewer customers, higher ACV.
- Workspace per business
- Custom roles & approval flows
- Annual contracts ready
03 / 03 · SaaS Platforms · 多租户系统
SaaS platforms
built to scale past MVP.
Multi-tenant SaaS platforms for Malaysian founders — with workspace isolation, subscription billing, RBAC, observability and PDPA-aware data handling. Production-grade from day one, designed so you ship features instead of refactoring core architecture in month six.
10–14w
Typical MVP
Schema·
Tenant isolation
99.95%
Uptime SLA
Four shapes of SaaS
CATALOGUE / 类型
From a vertical B2B tool to a multi-market platform.
Each shape has its own architecture quirks — billing models, isolation patterns, growth paths. We'll tell you which one your idea actually is, before we write a single migration.
B2C / prosumer
消费级 SaaS
Self-serve SaaS for individuals and small teams. Frictionless onboarding, monthly billing, freemium-friendly funnels.
- Sign-up to active in 60s
- Stripe / FPX self-serve billing
- In-app onboarding tours
Marketplace SaaS
市场型 SaaS
Two-sided platforms with seller dashboards, commission splits, payouts and dispute resolution baked in from day one.
- Stripe Connect payouts
- Commission & fee engine
- Dispute & refund flows
Internal SaaS
集团内部 SaaS
For groups operating multiple brands or franchises — one platform, isolated tenants per brand, central reporting up top.
- Brand / franchise isolation
- Group-level rollups
- Per-tenant theming
Build right vs ship fast
METHOD / 方法
Production-grade from day one.
We've seen too many MVPs that need a full rewrite by month nine because the founders skipped multi-tenant patterns to ship fast. Our default stack hits both targets — fast to launch AND ready to scale past the first 50 paying tenants without throwing away code.
Typical "ship the MVP" build
Single-tenant rush job
Fast to launch. Expensive to fix.
- Tenant isolation Row-level only
- Billing model Hard-coded
- RBAC depth Admin / user
- Observability console.log
- Backups Hope for best
- Time to rewrite Month 6–9
666 production-grade
Built for scale on day one
Launches fast AND scales past 50 tenants.
- Tenant isolation Schema / DB
- Billing model Stripe-native
- RBAC depth Granular
- Observability Sentry + traces
- Backups Daily · tested
- Time to rewrite Never (well, year 3)
What's included
DELIVERABLES / 交付内容
Every SaaS launches with all of this.
Not bolt-ons. Not 'available in the pro plan'. Multi-tenancy, billing, observability and security come standard — quoted upfront in the architecture doc on day five.
Multi-tenant architecture
Workspace isolation at the database, cache and storage layers. No accidental data leaks between tenants.
Subscription & metered billing
Stripe Billing with trials, dunning, pro-ration and usage-based metering. Customer portal included.
RBAC + audit logs
Granular roles per tenant. Every sensitive action recorded in a tamper-evident audit log — exportable for compliance.
Observability stack
Sentry for errors, OpenTelemetry traces, Grafana dashboards. You see incidents in minutes, not when customers tweet.
CI/CD + edge deploy
GitHub Actions → Vercel / Cloudflare / AWS. Preview deploys per PR, zero-downtime production cutovers.
PDPA-aware data handling
Encryption at rest, encryption in transit, data residency you can prove, and an export/delete flow for users' personal data.
Automated daily backups
Encrypted, off-region backups with a tested restore runbook. Monthly disaster-recovery drills not optional.
Founder runbook
A written runbook for every common operation — onboarding a tenant, refunding a charge, restoring a backup. So your team isn't paged into our DMs at 2am.
Under the hood
STACK / 技术栈
Battle-tested infrastructure for SaaS that lasts.
Stack picked for multi-region scale, multi-tenant isolation and a five-year hiring horizon. Boring choices where it matters, modern where it earns its keep.
Next.js · Remix
Laravel · Node.js
TypeScript
Postgres · multi-schema
Redis · queues
Stripe Billing · metered
Clerk · Auth0 · WorkOS
Sentry · OpenTelemetry
Grafana · Prometheus
GitHub Actions · CI/CD
AWS · Vercel · Cloudflare
Supabase · Neon · RDS
PDPA · encryption at rest
Resend · Postmark
How a SaaS gets built
PROCESS / 流程
Architecture-first, then ship.
MVPs go live in 10–14 weeks; production-ready platforms in 14–20. The first week is architecture, not pretty mockups — because the architecture is what decides if you can scale past year one.
01
Architecture sprint架构冲刺
One-week deep-dive: data model, tenant model, billing model, security model. You leave week one with a written architecture doc and a fixed price.
Day 1–3Architecture docThreat modelFixed quote
02
Product design产品设计
Customer onboarding flow, billing flow, admin console and core feature screens — wireframed and high-fi in Figma before any UI code is written.
Week 1–2Onboarding flowFigma high-fiComponent lib
03
Build & iterate迭代开发
Weekly sprints with a Friday demo, deployed staging URL and a beta-tenant onboarding by week six. You ship the first paying customer before launch.
Week 2–4Weekly demosBeta tenantDaily Slack
04
Launch & scale上线 / 长期支持
Production cutover, observability dashboards live, runbook handover. 6-month warranty; optional retainer for ongoing features and 24/7 incident response.
Week 4+Runbook6-month warrantyOptional retainer
Two starting points
PRICING / 价格
SaaS is a partnership, not a sprint.
MVPs start at RM 25k for tightly-scoped vertical SaaS; production-ready multi-market builds typically land between RM 40–80k after discovery. SST not included. Source code is yours after final payment.
MVP
MVP 配套
RM25,000/ from
Vertical SaaS MVP for a single industry. Live in 10–14 weeks.
- Multi-tenant from day one
- Stripe subscriptions + customer portal
- RBAC + audit log
- Up to 10 main screens
- Sentry + basic observability
- CI/CD + staging + production
- 6-month post-launch warranty
Platform
完整平台配套
RM40,000/ from
Production-ready SaaS with full feature set, multi-region deploy and ops runbook. Live in 14–20 weeks.
- Schema-level tenant isolation
- Subscription + metered billing
- Granular RBAC + SSO ready
- Unlimited screens
- Full observability (Sentry + OTel)
- Multi-region edge deploy
- PDPA + GDPR-ready flows
- Dedicated PM + Slack
- Source code + runbook handover
Common questions
FAQ / 常见问题
Questions founders always ask.
Not finding what you need? WhatsApp us at +60 16-468 8686 or drop a question on the project brief — we reply within one working day.
Do we own the source code and IP? 01
Yes. After final payment, source code, designs and architecture docs are fully transferred to your GitHub org. No license fees, no royalties, no lock-ins. We don't claim equity. You hire us, we ship, you own the result.
What's your stance on the founder's technical co-founder gap? 02
We work well as a technical partner pre-hire. Many of our SaaS clients use us to ship MVP and seed-round demo, then hire an in-house CTO to take over. We hand off cleanly — architecture docs, runbooks, code walkthroughs. We're not trying to be your forever team.
How do you handle PDPA and data residency? 03
Default deploys run in Singapore (closest PDPA-friendly region) or KL when self-hosted. Encryption at rest, encryption in transit, user data export/delete flows, and proper audit logs. We document the data flows so your DPO can sign off without a six-week back-and-forth.
Can we move off your hosting later? 04
Absolutely. We deploy on infrastructure you can take over — typically Vercel + Supabase / AWS / Cloudflare. The accounts go in your name from day one. If you want us to keep operating it, we offer a retainer; if you want to take it in-house, we hand over the keys with a runbook.
What happens if our MVP doesn't get traction? 05
Then we built something useful you can iterate on, not a write-off. Multi-tenant patterns and good architecture mean pivoting the product surface is cheap — most of the platform plumbing (billing, RBAC, observability) carries over regardless of what the product actually does.
Do you co-found, or take equity? 06
No. We're a service business, not a venture. Cash only — fixed-fee or milestone. This keeps incentives honest and lets us work with several founders at once without conflicts. If you need a technical co-founder, we'll happily refer you to a few people we trust.
Ready when you are
合作洽谈
Get an architecture sketch in 3 working days.
Tell us about your product, target market and revenue model. We'll reply with an architecture sketch, milestone plan and price within 72 hours (Mon–Fri, MYT). NDA on request.